Hey,
I tried to post this in general, but i wouldn't go through - so here it is.
Just trying to find out who the distributor is for Image Dynamics in Aus???
I basically wanted to find out the price on an IDMax 12" Sub??
thanks again
mj
0
Image Dynamics IDMax price and distributor?
Started by mjjensen, Jan 12 2003 09:53 PM
11 replies to this topic
#2
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Posted 12 January 2003 - 10:12 PM
not sure, but.
isn't icebreaker selling his???
isn't icebreaker selling his???
#3 Guest__*
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Posted 12 January 2003 - 10:42 PM
Call Pierre Wigger at Arena Distributors in W.A. on (08)93615422. He is the Australian importer for Image Dynamics.
Drew
Drew
#4
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Posted 13 January 2003 - 01:10 AM
hmm, interestingly i heard it on the grapevine that the distribution is a bit up in the air.
what's more, IDMAX subs were not imported as regular stock. most have been private imports, so good luck sourcing one.
what's more, IDMAX subs were not imported as regular stock. most have been private imports, so good luck sourcing one.
#5
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Posted 13 January 2003 - 04:54 AM
I think it's more than up in the air but crashing and burning!!!
I actually spoke to pierre the Manager/owner of Arena Distributors (extremely nice and helpful bloke mind you) regarding Image Dynamics.
To put it short he hasn't taken a delivery of products from Image for ages and from my interpretation of the conversation, they were a company he has had problems dealing with in regard to getting stock in and actually contacting.
I wanted to get some replacement voice coil assemblies for my IDQ8's and he suggested that I'd have better luck dealing with Image myself. Luckily he has some spare assembles already in stock.
From this experience it seems to me that Arena no longer wishes to distribute Image Dynamics gear and seems like another product that we will have to import ourselves.
If you want to know straight from Arena I'd suggest giving them a call on (08) 9361 5422 their official buisness number. You'll definitely get to talk Pierre as it is a one man operation there. He's a pretty friendly and extremely helpful person, excellent to deal with from my experiences so be nice .
But realistically probably your only option on getting your hands on one asap will be buying Icebreakers pair.
I actually spoke to pierre the Manager/owner of Arena Distributors (extremely nice and helpful bloke mind you) regarding Image Dynamics.
To put it short he hasn't taken a delivery of products from Image for ages and from my interpretation of the conversation, they were a company he has had problems dealing with in regard to getting stock in and actually contacting.
I wanted to get some replacement voice coil assemblies for my IDQ8's and he suggested that I'd have better luck dealing with Image myself. Luckily he has some spare assembles already in stock.
From this experience it seems to me that Arena no longer wishes to distribute Image Dynamics gear and seems like another product that we will have to import ourselves.
If you want to know straight from Arena I'd suggest giving them a call on (08) 9361 5422 their official buisness number. You'll definitely get to talk Pierre as it is a one man operation there. He's a pretty friendly and extremely helpful person, excellent to deal with from my experiences so be nice .
But realistically probably your only option on getting your hands on one asap will be buying Icebreakers pair.
#6
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Posted 13 January 2003 - 10:59 AM
Yeah
My understanding (from elsewhere) is that Image Dynamics and Arena have "parted company" and that Image Dynamics have increased their minimum shipping quantities to a point it will be difficult for an alternative distributor to pick the range up.
Which is a crying shame, it is good product for sure. The IDMAX drivers have basically been a private import issue from day one and always difficult to obtain, another shame coz IMHO it is the "driver of choice" ATM.
Watch this space tho'
My understanding (from elsewhere) is that Image Dynamics and Arena have "parted company" and that Image Dynamics have increased their minimum shipping quantities to a point it will be difficult for an alternative distributor to pick the range up.
Which is a crying shame, it is good product for sure. The IDMAX drivers have basically been a private import issue from day one and always difficult to obtain, another shame coz IMHO it is the "driver of choice" ATM.
Watch this space tho'
#7
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Posted 13 January 2003 - 11:50 AM
Thanks heaps for all the replies - i'll give Pierre a call today.
how frustrating!
how frustrating!
#8
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Posted 13 January 2003 - 01:33 PM
no offence to arena, but my dealings with them, have been less then helpful.
Whether it was asking about products, or merchandise.
Pierre wasn't that helpful the 1 time i spoke to him the other 4 times i called he wasn't in, and the person there, didn't even sound like they knew what ID was. So i gave up trying to deal with them. So basically if 1 person isn't there, you can't get any help at all. And you have to call back, which is great considering your calling STD in the middle of the day. (won't worry some ppl)
As far as ID goes in Aus, you also may have noticed that there was very little advertising of them also.
As for getting parts for the IDQ 8's that shouldn't be to huge of a problem getting from ID themselves, but just bare in mind that the IDQ line ceased, and only the ID line remained (subs, not the midbass drivers).
but that's just my experiences.
As far as stories about ID increasing it's import quota.. That's all well and good, but how long ago was their last shipment... over 12 months as far as i know, and with a couple new lines and no stock for a long period of time, one would think you'd be ready for an order... but no advertising, and limited outlets to purchase as alot of people would have found, doesn't make it easy it buy or sell.
anyway my 2c
Dan
Whether it was asking about products, or merchandise.
Pierre wasn't that helpful the 1 time i spoke to him the other 4 times i called he wasn't in, and the person there, didn't even sound like they knew what ID was. So i gave up trying to deal with them. So basically if 1 person isn't there, you can't get any help at all. And you have to call back, which is great considering your calling STD in the middle of the day. (won't worry some ppl)
As far as ID goes in Aus, you also may have noticed that there was very little advertising of them also.
As for getting parts for the IDQ 8's that shouldn't be to huge of a problem getting from ID themselves, but just bare in mind that the IDQ line ceased, and only the ID line remained (subs, not the midbass drivers).
but that's just my experiences.
As far as stories about ID increasing it's import quota.. That's all well and good, but how long ago was their last shipment... over 12 months as far as i know, and with a couple new lines and no stock for a long period of time, one would think you'd be ready for an order... but no advertising, and limited outlets to purchase as alot of people would have found, doesn't make it easy it buy or sell.
anyway my 2c
Dan
#9
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Posted 13 January 2003 - 06:43 PM
Easier contacting Image than Pierre??
Hell no... an email reply took 6 months to get a reply. The reply only came when I posted a message to Matt Boghart on the Carsound forums that I did recieve a reply. Calling them up would probably be a better idea but overseas calls are expensive and you definitely wouldn't want to be put on hold! With this experience I recieved from the company I'd just rather not deal with them.
They have a great product and all but my experience with their service was not good at all. But if you were in the U.S. I believe they have it much much better. Too bad though a few years back when they were not as popular an email to them would be turned over in a day!!
As for getting in contact with Pierre, got through to him first go... remember though that WA is 2 or 3 hours behind depending on daylight savings. At other times when he was not there the answering machine is there and had all my messages responded to via a call back from him. They do have an email address as well you know in which I have always recived a prompt response.
I wish that these manufacturers will give some markets a break regarding quota's and new lines of stock.
Maybe a smaller quota on new product lines to distributors to test the market and fulfill early orders from diehard fanatics instead of cutting out smaller car audio market out completely.
But in the end I guess buisness is unfortunately driven by profit so in the end we either dont get it or pay dearly for it.
Hell no... an email reply took 6 months to get a reply. The reply only came when I posted a message to Matt Boghart on the Carsound forums that I did recieve a reply. Calling them up would probably be a better idea but overseas calls are expensive and you definitely wouldn't want to be put on hold! With this experience I recieved from the company I'd just rather not deal with them.
They have a great product and all but my experience with their service was not good at all. But if you were in the U.S. I believe they have it much much better. Too bad though a few years back when they were not as popular an email to them would be turned over in a day!!
As for getting in contact with Pierre, got through to him first go... remember though that WA is 2 or 3 hours behind depending on daylight savings. At other times when he was not there the answering machine is there and had all my messages responded to via a call back from him. They do have an email address as well you know in which I have always recived a prompt response.
I wish that these manufacturers will give some markets a break regarding quota's and new lines of stock.
Maybe a smaller quota on new product lines to distributors to test the market and fulfill early orders from diehard fanatics instead of cutting out smaller car audio market out completely.
But in the end I guess buisness is unfortunately driven by profit so in the end we either dont get it or pay dearly for it.
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Posted 13 January 2003 - 09:04 PM
It is a real shame that Image Dynamics can't get a decent distributor here and continue to offer decent contact/service/support for their products. It is almost harder to find IDMAX subs in Australia than a needle in a haystack. If you don't see any for sale second hand forget it. You may as well contact them in the States and import them yourself.
I hope all goes well as ID are a quality company that offer very nice products. In the States they are very well respected and their products are obviously much more readily available. It is simply because we are so far away and the company don't believe in the market here.
Good luck!
I hope all goes well as ID are a quality company that offer very nice products. In the States they are very well respected and their products are obviously much more readily available. It is simply because we are so far away and the company don't believe in the market here.
Good luck!
#11
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Posted 14 January 2003 - 03:30 PM
Well i have spoken to ID over the phone via home and mobile several times, matt a few times, and fred.
costs bugger all for a 5min phone call.
i think $3 for 10min on a voda mobile.
As for arena, i guess it depends on when you call.
one of the times i called pierre was away for 3 days. so it's all about timing.
As for emailing ID, yes i've also found Eric to be slow from time to time to reply, i guess coping emails from all around the world, esp for things that a decent distributor should be able to handle for you, increases his work load. But yes as a consumer it's bloody frustrating, as i've been there myself.
costs bugger all for a 5min phone call.
i think $3 for 10min on a voda mobile.
As for arena, i guess it depends on when you call.
one of the times i called pierre was away for 3 days. so it's all about timing.
As for emailing ID, yes i've also found Eric to be slow from time to time to reply, i guess coping emails from all around the world, esp for things that a decent distributor should be able to handle for you, increases his work load. But yes as a consumer it's bloody frustrating, as i've been there myself.
#12
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Posted 16 January 2003 - 11:41 PM
splbound, its funny you mention you are looking for vc's for your IDQ8s. So am I and I spoke to pierre also. He said he only had dual 4's left. Are you looking for single 4's or duals? If your's are single vc then maybe we could save some freight and get a couple of pairs imported?
BTW, how did you damage yours? It seams wierd that such a high quality speaker has a high failure rate.
PS I found both pierre and ID themselves to be quite helpful.
BTW, how did you damage yours? It seams wierd that such a high quality speaker has a high failure rate.
PS I found both pierre and ID themselves to be quite helpful.
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